Terms of Use
Last Updated: 22/09/2025

These Terms of Use (“Terms”) govern your access to and use of the mobile application (the “App”) and any related services. 
By accessing or using the App, you acknowledge that you have read, understood, and agree to be bound by these Terms. 
If you do not accept these Terms, you must not use the App.


1. Service Overview

The App delivers AI‑generated guidance, feline‑behaviour insights, practical tips, games, activities, and a cat‑name generator for informational and entertainment purposes only. 
The App does not provide veterinary or medical advice and should not replace consultation with a qualified veterinarian.


2. Eligibility

You may use the App only if
(a) you have the legal capacity to enter into a binding agreement under the laws of your jurisdiction,

or (b) your parent or legal guardian has reviewed and agreed to these Terms on your behalf. By using the App, you confirm that you meet these requirements and that any information you provide is truthful and accurate. If you are a parent or guardian and you permit a minor to use the App, you accept these Terms and are responsible for the minor’s use of the App.

Not directed to children: The App is not directed to children under 13 (or under the age of digital consent in your country). 

If you believe a minor has created an account, please contact us so we can take appropriate action.


3. Changes to These Terms

We may amend these Terms and the features of the App at any time. Updated Terms become effective when posted in the App or on our website. Continued use of the App after changes are posted constitutes acceptance of the revised Terms.


4. No Veterinary Advice

All content, including AI‑generated responses, is provided “as is” for general information. It is not intended as a substitute for professional veterinary diagnosis, advice, or treatment. Always seek the advice of a licensed veterinarian regarding any questions you may have about your cat’s health. In an emergency, contact a veterinarian immediately. We do not endorse or recommend any specific tests, treatments, products, or procedures.


5. License to You

We grant you a limited, non‑exclusive, revocable, non‑transferable licence to download and use the App for your personal, non‑commercial use in accordance with these Terms. All rights not expressly granted are reserved by us and our licensors.


6. Subscriptions and Fees

Some features require an active subscription purchased through your platform’s app store. Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. Payment is charged at confirmation of purchase. You can manage or cancel your subscription in Settings on your device. Deleting the App does not cancel a subscription. If we offer a free or discounted trial, it will convert to a paid subscription unless you cancel at least 24 hours before the trial ends. Refunds are handled by the app store and/or where required by law.


7. Intellectual Property

The App and all associated content—including text, graphics, logos, trademarks, audio, video, and software—are owned or licensed by us and are protected by intellectual‑property laws. You may not copy, modify, distribute, sell, or lease any part of the App or its content without prior written consent, except as expressly permitted by these Terms.


8. User Conduct

You agree not to:

- Use the App for any unlawful, harmful, or fraudulent purpose.

- Upload or distribute malware, spam, or other malicious content.

- Reverse‑engineer, decompile, or attempt to extract the App’s source code, except as allowed by law.

- Impersonate any person or entity, or misrepresent your affiliation.

- Interfere with or disrupt the App, servers, or networks.

- Attempt to bypass or disable any security or usage‑restriction mechanisms.

- Attempt to purchase digital features or content through methods other than Apple’s in‑app purchase mechanisms made available in the App.

- We reserve the right to suspend or terminate your access if you engage in prohibited conduct.


9. Content Ownership and Use of AI Output

Any text you enter into the App (“User Input”) remains yours. You grant us a non‑exclusive, worldwide licence to process your User Input for the sole purpose of providing the App’s features. AI‑generated output (“AI Output”) is delivered to you under the same licence as User Input. You are responsible for how you use AI Output and must evaluate its accuracy before relying on it.
AI Output may be non‑unique or similar to content generated for others. Do not input personal or sensitive data you do not want processed. You are responsible for ensuring your use of AI Output complies with law and third‑party rights.


10. Third‑Party Services

The App may rely on independent service providers (for example, cloud infrastructure, analytics, subscription management). Such providers process limited data on our behalf to operate the App. We are not responsible for the content, policies, or practices of these third‑party services. Your use of third‑party services is subject to their respective terms.


11. Disclaimer of Warranties

The App and its content are provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including fitness for a particular purpose, merchantability, accuracy, or non‑infringement. We do not warrant that the App will be uninterrupted, error‑free, or secure.


12. Limitation of Liability

To the fullest extent permitted by law, we and our affiliates, directors, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages—including loss of profits, data, goodwill, or other intangible losses—arising out of or in connection with your use of (or inability to use) the App. Our total liability for all claims under these Terms will not exceed the amount you paid, if any, for the App in the 12 months preceding the claim. Nothing in these Terms limits liability where it cannot be limited by law.


13. Indemnification

You agree to indemnify and hold us, our affiliates, and our personnel harmless from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising out of or related to: (i) your use of the App; (ii) your violation of these Terms; or (iii) your violation of any law or third‑party rights.


14. Termination and Account Deletion

We may suspend or terminate your access to the App at any time, with or without notice, if we believe you have violated these Terms or if we discontinue the App. Upon termination, all licences granted to you will automatically terminate and you must stop using the App.

The App does not require account creation. However, you may reset or delete your local data directly from within the App (Settings ▸ Delete my data). Deletion removes your local app profile together with data we are not legally required to retain (for example, for fraud prevention, security, or other legal obligations).


15. Apple iOS Terms

For users who download the App from the Apple App Store, these Terms supplement and incorporate Apple’s Licensed Application End User License Agreement (the “Apple Standard EULA”). If there is a conflict between these Terms and the Apple Standard EULA as it applies to the iOS version, the Apple Standard EULA will govern. You acknowledge that Apple is not responsible for providing support or maintenance for the App. Apple and its subsidiaries are third‑party beneficiaries of these Terms and may enforce them.


16. Governing Law and Dispute Resolution

These Terms are governed by the laws of the United Kingdom, except where the mandatory consumer‑protection laws of your country of residence provide otherwise, without regard to conflict‑of‑laws principles. Any dispute arising from these Terms or the App shall be resolved exclusively in the courts located in the United Kingdom unless applicable law requires otherwise. Nothing prevents either party from seeking injunctive or other equitable relief to protect its rights.


17. Severability

If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permitted, and the remaining provisions will remain in full force and effect.


18. Contact

Questions about these Terms or the App: info@catsense.app
For information on how we collect and use data, please review our Privacy Policy (accessible in-app and on our website).


ANNEX 

App Privacy Summary

Data Linked to You:

User Content (Other User Content) — App Functionality (AI chat responses).

Identifiers (ID) — App Functionality; Analytics; Fraud prevention/security.

Purchases (Purchase History) — App Functionality (subscriptions/restore).

Usage Data (Product Interaction) — Analytics; App Functionality.

Diagnostics (Crash Data, Performance Data) — App Functionality; Analytics.

Data Not Collected
The App does not collect: name, phone number, physical address, email address (within the App), contacts, photos/videos, audio, location data, sensitive info, health/fitness data, advertising data, or financial info.

Tracking
The App does not use IDFA, does not display the App Tracking Transparency (ATT) prompt, and does not track users across apps or websites owned by other companies. Attribution is performed only via Apple’s privacy-preserving frameworks (AdAttributionKit/SKAdNetwork).
 
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