Privacy Policy

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Privacy Policy
Last Updated: 22/01/2026

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​This privacy policy applies to subscriptions purchased on this website via card payment (Stripe). For subscriptions purchased through the App Store or Google Play, please see the privacy policy accessible in the App.

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1) Who we are & how to reach us

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This Privacy Policy explains what data our mobile application (the “App”) collects, why we collect it, how we use it, and the rights you have.

Clear Bridge Services LLC ("we", "us", "our") is the developer and publisher of the App and the data controller.

For web subscriptions and billing (Stripe), the data controller is:
Clear Bridge Services LLC (Wyoming, USA)
Contact: info@catsense.app — privacy@catsense.app

Our website is catsense.app.

 

We operate globally, including in the EEA/UK/Brazil, and process personal data in accordance with the GDPR, the LGPD, and other applicable laws.

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2) What we collect

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Chat Data
Text you send to the in-App AI assistant and the assistant’s replies. Do not include personal or confidential information in chats. Our AI provider may process your prompts to generate responses. Processed only to deliver real-time responses and core functionality, then handled per Retention below.

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Technical & Usage Data
Device model, operating-system version, language/region settings, transient IP address (not used to derive location), timestamps, screens viewed/taps, crash logs, and other diagnostic/performance metrics.

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Identifiers
A single internal device-scoped identifier (a random string of letters and numbers) used to operate features (e.g., preferences and fraud-prevention).
We do not access the IDFA and we do not show the iOS App Tracking Transparency (ATT) prompt.

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Data collected during a website purchase (Stripe): If you subscribe on our website, Stripe collects and processes payment information (e.g., email address, address, phone if provided, payment details). We receive limited transaction information from Stripe (e.g., subscription status, payment IDs, billing history) to activate access and provide support. We do not store your card details.

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Support communications
If you contact us by email (outside the App), you may provide an email address and message content. We use this only to respond to your inquiry and retain it for a limited period necessary to handle the request. Providing an email is optional and will never be shared or used for commercial purposes.

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Not collected
Within the App, we do not collect your name, postal address, contact list, photos, audio recordings, or precise location.
Note: if you purchase a subscription on our website, your email address (and phone number if provided) is processed as part of the Stripe checkout, as described above.

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3) Third-party service providers

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We use independent providers who process limited data on our behalf to run the App:

Cloud AI processing (to generate responses from your Chat Data).

Subscription management (to verify app-store receipts and sync entitlements).

Analytics & attribution (to measure installs and in-App events using privacy-preserving attribution).

Each provider is bound by contract to (i) process only under our instructions, (ii) apply appropriate security, and (iii) not use data for their own marketing or unrelated purposes.

Payment processing (Stripe) to process payments and manage billing for subscriptions purchased on the website.

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4) How we use data & your choices

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Deliver the service — provide AI interactions and maintain subscription entitlements.

Improve performance — analyze aggregated usage patterns, diagnose crashes, optimize reliability.

Secure the App — detect and prevent fraud, abuse, and security threats.

Marketing measurement (attribution) — measure installs and campaign performance using AdAttributionKit/SKAdNetwork only (privacy-preserving attribution that does not use IDFA and does not require ATT).

Legal compliance — comply with law, enforce terms, and protect our rights.

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We do not use push notifications at this time.

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5) Legal bases (EEA/UK)

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Performance of a contract; legitimate interests; legal obligation; consent (only for optional communications).

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6) Data retention

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We retain each data type only as long as needed for its purpose, after which it is deleted or irreversibly anonymized:

Chat Data — kept only as long as needed for real-time responses and short-term integrity.

Technical & Usage Data; Subscription/Receipt Metadata — up to 24 months.

Receipts / accounting records — statutory period.

Support emails — up to 90 days after closure.
Aggregated, de-identified metrics may be kept longer.

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7) Disclosure of information

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We disclose data only to service providers, for legal reasons, or in business transfers.
We do not otherwise share, sell, or rent personal data. We do not “sell” or “share” personal information as defined by the California Consumer Privacy Act (CPRA).

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8) International transfers

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Data may be processed outside your country (including EEA/UK/Brazil) with safeguards (Standard Contractual Clauses, adequacy decisions).

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9) Children’s privacy

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The App is not directed to children under 13 (or the age of digital consent in your country). We do not knowingly collect data from children.

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10) Your rights

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You may have the right to access, rectify, erase, restrict, object, or port your data, and to withdraw consent.

In-App Delete my data (no account)
This option resets your local app profile and related data. Trigger via Settings ▸ Delete my data. 

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This will:

Permanently erase residual Chat Data;

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Remove or anonymize Technical & Usage Data linked to the internal identifier;

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Disassociate device and identifier from subscription metadata.

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Executed promptly, completed within 30 days, except minimal retention where legally required. (This resets data; we do not operate accounts.)

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11) Security

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Encryption in transit, least-privilege access, periodic security reviews.

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12) Changes

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We may update this Policy; updates are posted with a revised “Last Updated” date.

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13) Questions or requests: info@catsense.app — privacy@catsense.app

Data controller: Clear Bridge Services LLC
30 N Gould St, Ste N, Sheridan, WY 82801, USA

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